Privacy Policy

Last Updated: April 6, 2026

Healthy Sprays ("Healthy Sprays," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.

Our store is powered by Shopify, which helps us provide our website, checkout, and related services.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with our website or services:

Contact Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Payment and Transaction Information

• Payment details
• Billing information
• Purchase history
• Order details
• Shipping and delivery information

Account Information

• Username
• Password
• Preferences and settings

Communications

• Information you provide when contacting customer support or communicating with us

Device and Usage Information

• IP address
• Browser type
• Device identifiers
• Network connection details
• Information about how you use and navigate our website

Shopping Activity

• Products viewed
• Items added to cart
• Wishlist activity
• Purchases, returns, exchanges, or cancellations

2. How We Collect Information

We may collect personal information:

• directly from you when you place an order, create an account, fill out forms, or contact us
• automatically through your use of our website, including through cookies and similar technologies
• from service providers that help us operate our business
• from partners or other third parties where permitted by law

3. How We Use Your Information

We may use your personal information to:

• provide, operate, and improve our website and services
• process payments and fulfill orders
• arrange shipping and delivery
• manage returns, exchanges, or refunds
• create and maintain customer accounts
• communicate with you about your orders, account, or customer service requests
• personalize your shopping experience
• send marketing or promotional communications, where permitted by law
• detect, prevent, and investigate fraud, misuse, or other security issues
• comply with legal obligations
• enforce our terms, policies, and other rights

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, analyze traffic, remember your preferences, improve performance, and support marketing and advertising efforts.

Depending on your location, you may have rights related to cookies and targeted advertising. You may also be able to control certain cookie settings through your browser or device settings.

5. How We Share Information

We may share your personal information with trusted third parties when reasonably necessary to operate our business, including:

• Shopify, which powers our online store and related services
• payment processors
• shipping and fulfillment providers
• IT, analytics, and cloud service providers
• customer support platforms
• marketing and advertising partners
• legal, regulatory, or law enforcement authorities when required by law
• parties involved in a business transaction such as a merger, acquisition, or asset sale

We may also share your information when you direct us to do so or otherwise consent.

6. Shopify

Our store is hosted by Shopify. Information you submit through our website may be shared with Shopify and its service providers to help operate, secure, improve, and support the store experience.

Shopify may also process certain information for analytics, fraud prevention, and enhanced commerce features. To learn more about Shopify’s privacy practices, users may review Shopify’s consumer privacy materials and privacy request portal.

7. Marketing and Advertising

We may use your information to send promotional emails, text messages, or other marketing communications, subject to applicable law.

You can opt out of marketing emails at any time by clicking the unsubscribe link in those emails. Even if you opt out of marketing messages, we may still send you transactional or service-related communications, such as order confirmations or account notices.

We may also work with advertising partners to show you relevant ads based on your interactions with our website and services, where permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of third-party sites. You should review their policies before providing personal information to them.

9. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can review and delete the information if appropriate.

10. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• access the personal information we hold about you
• request deletion of your personal information
• request correction of inaccurate personal information
• request a copy of your personal information
• request transfer of your information, where applicable
• opt out of certain targeted advertising or certain types of sharing
• withdraw consent where processing is based on consent

These rights are not absolute and may be limited by applicable law. We may need to verify your identity before processing certain requests.

12. Do Not Track and Global Privacy Control

Some browsers or devices may offer privacy preference signals, including Global Privacy Control. Where required by applicable law, we may treat eligible Global Privacy Control signals as a request to opt out for that browser or device.

13. International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your home country. Where required by law, we rely on recognized legal mechanisms for such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. When we do, we will post the updated version on this page and revise the "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise any privacy rights available to you, you may contact us at:

Healthy Sprays
Email: cs@healthysprays.com